TERMS & CONDITIONS
A LEGAL DISCLAIMER
Welcome to Holistic Beauty and Wellness Café. These terms and conditions outline the rules and regulations for using our website, located at www.hbwcafe.org. By accessing this website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, please do not use our website.
1. General Information
- Service Provider: Holistic Beauty and Wellness Café offers skincare treatments, holistic healing services, and virtual consultations, including services such as facials, Reiki, chakra balancing, spiritual readings, and more.
- Eligibility: You must be at least 18 years old to use this website or book services. By using the website, you represent and warrant that you meet this eligibility requirement.
2. SMS Messaging Service
By providing my phone number, I consent to receive SMS text messages from Holistic Beauty and Wellness Cafe for appointment reminders, marketing messages, and general two-way communication. Msg frequency varies. Msg&data rates may apply. Reply HELP for support. Reply STOP to opt out.
3. Message Frequency
You will receive up to 10 messages per month.
4. Message and Data Rates
Message and data rates may apply based on your mobile carrier’s terms.
5. Privacy Policy
Your privacy is important to us. We collect and use personal information in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as outlined. Your information will be handled in accordance with our Privacy Policy, which can be viewed at https://www.hbwcafe.org/privacy-policy.
6. Opt-Out Instructions
You can opt out anytime by replying “STOP” to any SMS message. Reply HELP for support. You may also contact us directly at 708-942-5818.
7. Liability
We are not responsible for any charges, errors, or delays in SMS delivery caused by your carrier or third-party service providers. By opting in, you confirm that you are the owner or authorized user of the phone number provided and that you are at least 18 years old.
8. Appointments and Bookings
- Deposits: A 50% deposit is required to secure your appointment at the time of booking.
- Cancellations/No-Shows: Our 48-hour cancellation policy applies. If you cancel less than 48 hours before your appointment, arrive more than 15 minutes late, or are a no-call no-show, your deposit will be held as a cancellation fee.
- Rescheduling: You may reschedule your appointment up to 48 hours in advance without penalty, subject to availability.
9. Package Purchases
- Payment: Full payment for packages is due when booking.
- No Refunds: All package purchases are non-refundable.
- Substitutions: Substitutions may be allowed with prior approval. Substituted services must be of equal or greater value, and a $20 substitution fee will apply for equal-value services. For greater-value services, clients must pay the difference plus the $20 substitution fee.
10. Payments
- Accepted Methods: We accept major credit cards, PayPal, and any other payment methods specified on the website.
- Payment Security: All payments made through the website are secured through a third-party payment processor. Holistic Beauty and Wellness Café does not store or have access to your payment information.
11. Virtual Services
- Platform: Virtual services, such as Reiki, chakra balancing, and spiritual readings, will be conducted via Zoom or phone.
- Technical Requirements: It is your responsibility to ensure a stable internet connection or phone line during the session. We are not responsible for disruptions due to technical difficulties on the client’s end.
- Cancellation: The same cancellation policy applies to virtual sessions as for in-person services.
12. Intellectual Property
All content on this website, including but not limited to text, images, graphics, logos, and videos, is the property of Holistic Beauty and Wellness Café and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or otherwise use the content without prior written permission.
13. Disclaimer of Liability
- Holistic Beauty and Wellness Café makes no representations or warranties of any kind, express or implied, regarding the services offered on the website.
- All services provided are subject to availability. We reserve the right to modify, discontinue, or limit the availability of any service at any time without notice.
14. Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Changes will be posted on this page, and by continuing to use the website after such changes, you accept the revised terms.
15. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Illinois, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
--By using the Holistic Beauty and Wellness Café website, you agree to these terms and conditions. If you have any questions or concerns about these terms, please contact us at 708-942-5818.
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